Privacy Policy

Ryder's Ranch operates this website, including all related information, content, features, tools, products and services, in order to provide you with a curated experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a donation or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect the following categories depending on how you interact with the Services and as permitted or required by applicable law:

• Contact details including your name, address, phone number, and email address.
• Financial information including payment card information and donation details processed through our payment partners.
• Account information including usernames, preferences and settings.
• Communications with us including messages you send through contact forms or email.
• Device information including your browser, device type, IP address, and other identifiers.
• Usage information including how and when you interact with the Services.

How We Use Your Personal Information

• Provide and improve the Services. Process donations, manage your account, respond to inquiries, and improve the website.
• Marketing and updates. Send newsletters and updates about the sanctuary. You can opt out at any time.
• Security and fraud prevention. Detect and prevent fraudulent or unsafe activity.
• Legal reasons. Comply with applicable law and respond to valid legal process.

How We Disclose Personal Information

• With vendors and service providers (e.g. payment processing, email, analytics, hosting).
• With Zeffy and other donation processors used to securely process gifts.
• When you direct us to share information, or with your consent.
• To comply with legal obligations or protect our rights and the safety of others.

Third-Party Websites and Links

The Services may link to websites operated by third parties (such as our donation partner). We are not responsible for the privacy practices of those sites. Please review their policies before sharing information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

Security and Retention

No security measures are perfect or impenetrable. We retain personal information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

• Right to access personal information we hold about you.
• Right to delete or correct your personal information.
• Right to opt out of marketing communications at any time via the unsubscribe link.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date above.

Contact

Questions? Email tylernolan@ryders-ranch.com or write to us at 13522 Orange Blvd, West Palm Beach, FL 33412, US.